Privacy Policy

Effective Date: June 3, 2025
Last Updated: February 17, 2026

1. Information We Collect

We may collect personal information including:

Student and parent/guardian names

Email addresses and phone numbers

Billing and payment information

Academic information relevant to tutoring services (e.g., subject needs, grade level, goals)

Communication data (messages, emails, call notes)

Website usage data (IP address, browser type, pages visited)

We only collect information necessary to provide effective tutoring services and support.

2. How We Use Your Information

We use your information to:

Schedule and deliver tutoring sessions

Communicate with students and parents/guardians

Provide academic support and track progress

Process payments and manage accounts

Send reminders, updates, and service-related notifications

Improve our tutoring services and customer experience

3. SMS & Mobile Communications

By providing your phone number, you consent to receive text messages from Tucker Tutoring Agency related to:

Session scheduling and reminders

Account notifications and updates

Customer support communications

Occasional service-related announcements or offers (if opted in)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

4. Mobile Information Sharing (A2P Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers (such as customer service platforms, scheduling tools, CRM systems, or messaging providers) solely to support the delivery of our services.

All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

Trusted service providers (e.g., payment processors, scheduling software, communication platforms)

Contractors assisting in tutoring service delivery (if applicable)

Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality and user experience

Analyze website traffic and usage

Support marketing and advertising efforts (if applicable)

You can modify your browser settings to decline cookies if preferred.

7. Third-Party Services

We may use third-party tools such as:

Payment processors (e.g., Stripe, PayPal)

Scheduling platforms

Communication tools (email/SMS providers)

Advertising platforms (if applicable)

These services operate under their own privacy policies.

8. Data Security

We take commercially reasonable steps to protect your information from unauthorized access, disclosure, or misuse.

However, no system can be guaranteed 100% secure.

9. Children’s Privacy

Because our services involve minors, we collect information from students only with parent or guardian consent. Parents/guardians may request access to or deletion of their child’s information at any time.

10. Your Rights

You have the right to:

Request access to your personal information

Request corrections or updates

Request deletion of your data (where applicable)

Opt out of communications at any time

To exercise these rights, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Tucker Tutoring Agency
[email protected]
[(704) 726-8386